“Omigosh! Mitch was AH-Maze-Ing!

He was very friendly and handed me his card outside the front door to verify that he was from Harriman.

He thoroughly checked my furnace and changed my filter and then took a look at my other filter (that minimizes dust in my home) and advised me when to change that. He then showed me and helped to clean some of the pipes that were picking up bacteria and showed me what to do to in order to help keep it clean. He also explained some other maintenance features and in my opinion gave me a great refresher course in my furnace since it was installed about a year ago. I then stepped away and let him do his other standard maintenance work on the furnace. As I don’t know all the specifics – he seemed to do a great job.

He then recommended me getting a new water heater (admittedly, mine is pretty old) and told me what to look for as it ages to make an informed decision about when to pull the plug on getting a new one and recommended the maintenance program to show me how to get discounts and speedy service if needed. Seriously – He was excellent. Ever since I signed up with Harriman, I’ve been nothing but pleased. Kudos to you and your team and making such great hires! I am certainly a pleased customer! :-)”