Reviews
“John G. came out last week to help. with a problem I had in installing a new thermostat. He was professional, efficient and pleasant. In adding a necessary piece of wire to the furnace he made a quick check of the furnace and identified a potential safety problem. He also identified a problem with the main power line at the point of entry. to the house.
We were very pleased with John's service and will request him if another maintenance issue arrises.
Glen Eberly”
“Chance T. came out to my home and did a great job! He was professional, helpful explaining things
and working efficiently to get my furnace cleaned and running properly. Very good service!
Thank you Mr. Chance”
“John G was at our home during the week of 10/21/24 to perform the yearly inspection and cleaning of the furnace. He did an excellent job was most pleasant and answered all of my questions. I also learned a few things as he related the details of the service he was completing. I will ask for John in the future without question as he is an outstanding representative of the Harriman Heating and Air Conditioning Company, which is outstanding itself in my opinion.”
“John was here today for routine maintenance on the furnace. He was everything you would want an employee to be. On time, curteous, informative and educational. He looked at the white board attached to the furnace and saw his remarks from his visit two years ago.”
“Jesse and Jeff (brothers) did a great job and they were some of the funnest installers I have ever had. I spent the whole time talking with them during the install. Very enjoyable. I will request them again when I have a cleaning!”
“Subject: Heartfelt Thanks for Exceptional Service
Dear John G,
I hope this message finds you well. I wanted to extend a heartfelt thank you for your exceptional service on June 3, 2024. After the DTE service call technician could not address the issue with my Air Conditioner, your professionalism and expertise were a breath of fresh air.
From the moment you arrived, your friendly and respectful demeanor set the tone for a positive experience. You quickly identified the real issue with the internal coil, spare me the incorrect diagnosis I received earlier. Your knowledge and intelligence truly shone through during our interactions.
I was particularly impressed by how you explained the value of a preventive maintenance plan. Your trustworthy advice led me to sign up for it, and I feel confident in the future of my unit’s care with Harrimans Heating and Cooling, thanks to you.
In today’s world, outstanding customer service stands out, and you surely deserve recognition for your role as an ambassador for the company. Your dedication and sincerity made a significant difference, and I am grateful for your help.
Thank you once again for your time, skill, and kindness. May God bless you and your family safely.
Warm regards,
Reggie Barnes”
“We needed our furnace cleaned before the frigit temps set in. Harriman was easy to schedule an appointment with and communicated very well. Our technician Roy, was very knowledgeable and honest. We would highly recommend.”
“We like supporting local businesses and have used Harriman Heating for the last several years for assorted services. John G. came out to do our annual furnace cleaning and tune up. He was very professional and proficient in each step of the process. We asked for and were given a few recommendations as to anything we might do between service calls to keep our furnace at peak performance. From our experience with Harriman technicians, we highly recommend using this company for your heating and cooling needs.”
