John H.

John H.

Field Supervisor

9 Reviews

“Chance and Avery came to do a yearly maintenance visit on my furnace, and they showed me some potentially dangerous metal wear in my heat exchange. After doing further testing, the carbon monoxide levels near the furnace were above the safe limit indicating a leak, which can be life-threatening. My furnace was already well past its life expectancy, so I decided to get the process going for a new furnace. Chance called his supervisor, Jon H., who came over the same day. Jon walked me through everything that was needed for a new system, got me set up for financing, and set up installation of a temporary replacement furnace until my new unit was ready so I would have heat without the risk of carbon monoxide poisoning. The temp unit was installed just over an hour later. This all happened on a Friday afternoon in the snow, and it was awesome that all of this got done so quickly to make sure I was safe and warm! I have been using Harriman for years, and I have always been really happy with how great the technicians are, both for their friendly attitude, and their great service. I was happy to buy my new equipment through them! I even decided to replace my AC at the same time, since I knew that unit was on it's last legs. So, here is a big THANK YOU to Jon, Chance, and Avery, for all of their help, along with Jesse and Jeff for coming over late on Friday to install my temp unit. You guys are fantastic!!”

- Sandra Z.

“Jon came out to go over with us purchasing a new furnace. we had some problem with the old one. Jon was very thorough on all details. What would work for us. He was very good on details that we requested and answered them. If we did not understand would take the time explaining till we got it. Was very patient since my husband is very hard of hearing. That made a big difference through the appointment. Great Job Jon.”

- CATHY B.

“Both Chance and Jon Harriman were professional and took the time to explain what needed to be done as my furnace is pretty much at its life end and it will be replaced including a heat pump. They answered all my questions and made certain that I fully understood what needed to be done. Never any pressure from both. Additionally, Jon spent sometime taking measurements for new Trane model as the furnace is in a tight spot. Overall, very pleased with the start of the process. Highly recommend.”

- Douglas M.

“Both Mitch and John were excellent. Great customer service. Both were very pleasant and very knowledgeable. Explained the problem so that I could understand. John even sent pictures of the furnace to my son so that he would understand the importance of getting the furnace and water heater replaced right away for my safety. I was happy I could get the product financed since I was not expecting a total replacement. However, I was not surprised since I do know that my furnace is very old. I used Harriman before for my air conditioner repair and was very impressed with the great customer service.”

- Lela T.

“We first used Harriman when our previous furnace stopped functioning in cold weather in 2020. All the companies I contacted said they had no one to send for at least 24 to 48 hours. Harriman promised to send a technician within hours and they kept their word. We then used them for maintenance and eventually decided it was time to replace the old furnace. There are not enough words to describe the detailed level of service and installation of our new furnace from the point of purchase with Jon to completion of the installation. Jesse and Jeff were an amazing team of installers. They were very courteous and professional taking time to describe the process and answer all our questions. James was incredible solving a problem with the heat pump that was installed years ago by another company but would not function in the heating mode. James solved the problem and got it working. The office staff were always very friendly and responsive making sure we were kept informed of all schedules. It has truly been a great experience working with everyone at Harriman.”

- Dianne B.

“We have been so impressed with the professional service and kindness from everyone we have had contact with at Harriman Heating! From the customer service on the phone to the guys that came out to help in our home. We will be recommending Harriman to everyone!”

- Brittany R.