Reviews
“Rob came to the house to perform a furnace inspection and routine maintenance. He was professional and personable!!! He was very considerate regarding Covid safety and kept his mask on the entire time. First time using Harriman and will definitely use again and definitely refer to family and friends.”
“Jay and Mike were great! Kept me updated throughout the install. Cleaned up everything and explained it all at completion.”
“Feel free to edit as needed. This review is for all interactions with Harriman personnel from initial service call to final installation.
John – Very impressed with how thorough this young man's inspection was and how quickly he was able to diagnose the issue. He was very polite and explained the situation thoroughly. I was glad that he uncovered the larger issues before I spent a lot of money on trying to repair a system that was truly at the end of its useful life. 27 years from a Trane XL80 is an excellent run, and it sold me on getting another Trane.
Jon – Very personable and easy to deal with. He made the purchasing decision easy, and the finance application was a snap to complete. We had an approval almost instantaneously. He set me up with a temporary furnace while my equipment was being sourced, and came back with (sorry, I don't remember who was helping that day — I want to say it was another John?) to install it. I was very happy with the speed and level of service.
Jay R. & Mike A. – I had Jay and Mike in my house for three different days, as my installation was a complete replacement of furnace, central air, air cleaner, air scrubber, and hot water tank. It also required some new ducting. These guys were very polite and respectful, always taking care to use masks (installation took place during the worst of the COVID pandemic), and they never had an idle moment — they were all business from arrival to departure each day. The new furnace is now oriented properly for easier servicing, and the entire installation was very tidy and of excellent workmanship. They also did a great job of cleaning up afterwards, and on the final day, I was given a guided tour on the different components of the new system. I have been very pleased with my experience with the Harriman company from start to finish, and I plan on having them out annually to help keep this system in tip-top shape.”
“Service Tech – John G.
Very helpful. Keeps work area clean. Excellent personality. Respectful of customer property and customer well being.
John knew his job, was efficient and explained the service performed.”
“John G was professional and courteous. We hope to see him again for our next yearly maintenance.”
“Hello,
Jason S. was my service person today for a routine annual furnace service call. He was courteous efficient and answered a couple of questions I needed to know. Thank you for hiring such wonderful respectful persons.
Karen Kerns6655 Jackson rd., #697Ann Arbor, MI 48103″
“Technician John G did an excellent job for us today (8 DEC 2020). He was professional, prompt, and knowledgeable. We will ask for him next time.”
“Jason was professional and provided me with useful information about my furnace.”
“John G was very timely in arriving, and very pleasant throughout. He was thorough in assessing the problems we were having and did an excellent job of explaining everything to us. He is arranging for us to get our very old thermostat replaced. We look forward to further great service from Harriman's!”
