Reviews
“Jon and Al were very professional and answered all my concerns. I would recommend them to friends and family.”
“Was pleased that my wife's call for service was immediately scheduled for the next day. Initially was disappointed when the requested service call was canceled the morning of the scheduled day (but understand why: misunderstanding). Very pleased the visit was rescheduled for the day originally promised after I called.
Jon was very knowledgable, diligently examined my problem and patiently explained why my concern could not be addressed. (Air intake on high energy furnace is inside, rather than outside, as is more typical. However space constraints did not allow for this.) Jon also, at my request, looked at how a tankless water system could be installed and explained costs and options. Then he raised a new product that better cleans the air coming from the furnace. I had not intended to purchase anything but he factually explained the advantages of the new technology to me and, then, by phone, to my wife. We bought the unit and he installed it that day. Jon noticed that we were scheduled for our annual maintenance check in a week and was able to take care of it the same day, saving both his firm, and us, time for a second service call. This was both thoughtful and good business. Jon represented both himself and the company very well.”
“Switched too Harriman about 9 years ago. They're actually interested in fixing problems, not just replacing hardware. Simply the best.”
“I had Jon Harriman and Jason our to clean our furnace. They noticed we had erosion on our water heater and we were able to get out in front of a catastrophic event by scheduling a replacement. They were very nice and helpful.”
“We had our annual furnace inspection/cleaning done today by Brent. The knowledge and professionalism shown by him is the reason we have continued to use Harriman for our HVAC needs. He gave me a few tips on the most efficient way to run our systems and some other features that we can add on in the future that may prove to be helpful. He along with the office staff have once again earned their 5 star rating by me.”
“Robert was kind and patient with me explaining our situation. Which, as it turns out, was nothing. He's right, our air filter needs replacement (done on Holloween).
See you next spring for a check up on the Air Conditioner.”
“Very professional and explained service. Jason S and John H”
“Robert was very polite and seemed to do a great job. Answered all our questions.”
