Reviews
“Mitch was very professional, courteous and helpful. He explained to me what the issue was and repaired it very efficiently. He also showed me how to replace my furnace filter and gave me insight into areas that should be considered for future maintenance. I’m very appreciative of the service received.”
“Omigosh! Mitch was AH-Maze-Ing!
He was very friendly and handed me his card outside the front door to verify that he was from Harriman.
He thoroughly checked my furnace and changed my filter and then took a look at my other filter (that minimizes dust in my home) and advised me when to change that. He then showed me and helped to clean some of the pipes that were picking up bacteria and showed me what to do to in order to help keep it clean. He also explained some other maintenance features and in my opinion gave me a great refresher course in my furnace since it was installed about a year ago. I then stepped away and let him do his other standard maintenance work on the furnace. As I don’t know all the specifics – he seemed to do a great job.
He then recommended me getting a new water heater (admittedly, mine is pretty old) and told me what to look for as it ages to make an informed decision about when to pull the plug on getting a new one and recommended the maintenance program to show me how to get discounts and speedy service if needed. Seriously – He was excellent. Ever since I signed up with Harriman, I’ve been nothing but pleased. Kudos to you and your team and making such great hires! I am certainly a pleased customer! :-)”
“John G. came on time and was extremely professional and knowledgeable as he took the time to explain all the details as well as respond to my inquiries.
John remained pleasant and thorough throughout the maintenance exercise.
Keep up the good work!”
“Josh is amazing! We had our furnace cleaned and filter changed. Josh’s work is exceptional, he is very informative regarding future services, and always has a great demeanor. Josh was our tech last visit as well and I love that Harriman sends out the same tech when available as it truly makes the service feel personalized. Even my dog loves him. I would highly recommend Harriman because of their amazing techs like Josh!”
“Josh was friendly and knowledgeable. He explained how my furnace works as he was proceeding with the cleaning, offering me some tips along the way. I am a completley satisfied customer!”
“Chance, arrived promptly, he wore his mask and shoe covers, which I greatly appreciated, he walked me through every step of the Maintenace service, and addressed my concerns, even taking the time to call and get advice, he cleaned up, advised me of a service.
He was courteous, thorough. I wish all technicians were like him.
Amanda T”
“Josh was professional, friendly, and very clear in everything he communicated. He answered all my questions with ease. I am very satisfied with his work!”
“Hey, I just wanted to thank Harriman Heating for the great support over the years. You all are truly best and I recommend you every chance I get. Today Josh did an excellent job on the annual maintenance (very clean and prompt), he also recommended some products to make our lives a little easier. Thanks Josh!”
“I want to say that the experience with Harriman Heating has been nothing less than outstanding. Rob and Mike were over on Monday and first let me know the procedures that were to be done. Before they started they laid tarp on the steps and through the basement. Once they got started, they went about their business. They took their time and finished about 5:00. Rob explained to me that they would be back on Wednesday to complete the job. I received a call from Emily on Tuesday asking if I could move the appointment up by one day. I advised here it would be no problem. Rob showed up and went about the business of finishing the job in a very professional manner. He had to make a few adjustments on some material that was not right. While he was doing that he took the time to answer some questions from a neighbor inquiring about possibly doing a job for her. After Rob finished he made sure everything was working and walked me through what was done and explained the filter systems and when they should be changed. He also explained that since the temperature was below 60 that it made need refrigerant later in the summer and if so, to just call the office. All in all Harriman Heating has an outstanding employee in Rob Troy. I will be calling Harriman Heating for any other mechanical or plumbing work that needs to be done.”
