Mitch
Mitch
Service Technician
67 Reviews
“This guys are so polite and awesome and were a pleasure to work with!”
“Thanks so much to the entire team that helped with replacing my water heater. Found standing water in the basement on Monday morning and Mitch was able to be there in the afternoon to diagnose the issue and stop future leaking by draining the tank. Above and beyond to find a way to get the tank draining for me. The next day John G. & Lavian M. were able to replace the hot water heater. The first one had a dent and they called to find a comparable replacement and get it in that same afternoon. So happy to have a dry basement and hot water again. Everyone was very professional and had excellent customer service.”
“Mitch did a great job. He was very professional and answered all my questions. Thank you very much.”
“Mitch was very professional and took care of the problem with helpful suggestions to avoid this in the future. I will be scheduling an annual checkup for my furnace/AC system moving forward. Thanks Mitch!”
“They cleaned my furnace and in all the years no one ever cleaned it better. I give them an A plus.”
“My pleasure to recommend, Mitch to everyone. He does a great service for company!”
“Both Mitch and John were excellent. Great customer service. Both were very pleasant and very knowledgeable. Explained the problem so that I could understand. John even sent pictures of the furnace to my son so that he would understand the importance of getting the furnace and water heater replaced right away for my safety. I was happy I could get the product financed since I was not expecting a total replacement. However, I was not surprised since I do know that my furnace is very old. I used Harriman before for my air conditioner repair and was very impressed with the great customer service.”
“From the first service call on my old furnace to the installation of a new one, everyone was friendly, prompt, informative and genuinely grateful for my business. Great customer service.”
“Mitch was very knowledgeable and professional. Explained everything thing that he was doing. Great customer service”
“Today Mitch was out to clean my furnace which is new as it was installed in Aug 2021. Mitch got right to work and explained everything he would be doing and reviewing. I have worked with a number of HVAC companies Mitch was very comprehensive and made the appointment stress free. FYI I had Harriman out last year when the company that installed the furnace could not help me set the heat correctly. John came out and found my thermostat was never set to high efficiency by the other company after they installed it. The furnace worked well last winter after the setting was changed. I am sorry I did not have Harriman install my new Trane equipment but Happy I have found this company now.”
“I was extremely pleased with the maintenance work performed by Mitch. He was most professional, courteous, and polite. He arrived on schedule and promptly attended the service. In addition, he took the time to explain and review his work with me before departing—a true gentleman.”
“Mitch did an inspection and cleaning of our air conditioner. He is always very thorough and professional.”
“Mitch did a thorough inspection and cleaning of my air conditioner. He explained what he was doing and why, as well as what he found. He even put up with my 6-month old kitten trying to help. I've been using Harriman for 8 years and they have taken excellent care of my furnace and air conditioner.”
“Mitch was friendly, knowledgeable and courteous. Great technician”
“Very nice quality job, very professional technicians. Appreciate that they made the experience with us an easy one. All three people involved, thank you.”
Mitch. Was very polite told. Me what was wrong and fixed the problem he. Was very knowledgeable
“Mitch was very informative and thorough. He was able to service us the same day (despite the rain) and leave us with a working system quickly and efficiently.”
“Professional, prompt, polite. They did a great install and today a minor repair. Highly recommend Harriman Heating & A/C !”
“Mitch was super friendly and efficient! Ac unit is not nice, clean and running as expected.”
“Mitch did a great job cleaning my A/C unit. He was professional and knowledgeable.”
“Mitch was very informative about services that could be purchashed. Mitch was very knowledgeable concerning what needed to be done. I feel his work was above the BEST. He was courteous and very concscios of my house. I would recommend Mitch at any time.”
“Mitch was very professional, courteous and helpful. He explained to me what the issue was and repaired it very efficiently. He also showed me how to replace my furnace filter and gave me insight into areas that should be considered for future maintenance. I’m very appreciative of the service received.”
“Omigosh! Mitch was AH-Maze-Ing!
He was very friendly and handed me his card outside the front door to verify that he was from Harriman.
He thoroughly checked my furnace and changed my filter and then took a look at my other filter (that minimizes dust in my home) and advised me when to change that. He then showed me and helped to clean some of the pipes that were picking up bacteria and showed me what to do to in order to help keep it clean. He also explained some other maintenance features and in my opinion gave me a great refresher course in my furnace since it was installed about a year ago. I then stepped away and let him do his other standard maintenance work on the furnace. As I don’t know all the specifics – he seemed to do a great job.
He then recommended me getting a new water heater (admittedly, mine is pretty old) and told me what to look for as it ages to make an informed decision about when to pull the plug on getting a new one and recommended the maintenance program to show me how to get discounts and speedy service if needed. Seriously – He was excellent. Ever since I signed up with Harriman, I’ve been nothing but pleased. Kudos to you and your team and making such great hires! I am certainly a pleased customer! :-)”
“Technician was polite, knowledgeable and answered my questions well. He took the notification I’d received about a part recall and set that up for review with the right people back at Harriman.”
“Mitch was very thorough and professional. He took the time to answer all my questions and explained everything very clearly. Definitely recommend him!!”
“Timely arrival for service. Very informative as to the job to be done. Answered all questions regarding the furnace and humidifier. Pleasant and professional.”
“Mitch was outstanding! A real professional who clearly knew his stuff. Not only did he find and repair the problem quickly, but he made recommendations that will probably end up saving me from another huge repair bill in the future. What a life saver!”
“Mitch is professional, and sharp. He took time to educate my wife and I on what he was planning on doing as well as what he did.”
“I had the pleasure of working with Mitch twice recently — once at my house for a water heater gas valve, and the second time at a friend’s house while I was watching their place while they were out of town, and their Trane XC95M was sporadically quitting. Like all the Harriman techs I’ve worked with so far, Mitch was very thorough and professional in his diagnosis and repairs. Very pleasant and very knowledgable. He is laser-focused on his work and is efficient. He was able to get both repairs done quickly. Would definitely recommend!”
“Mitch was AWESOME!! Very friendly and very knowledgeable. He tried to troubleshoot my problem before recommending a replacement, which I sincerely appreciated. He was in and out quickly with the problem completely resolved. Excellent service”
“Mitch was very professional and when he worked on the humidifier he checked the control with another unit and saw it was ok and that the motor was probably burned out. He went through everything he did on the furnace and covered areas where it could be improved.”
“To start, the scheduling went smooth. Emily called the day before to confirm and first thing the morning of to verify the timeframe. Mitch showed up shortly after to start the routine furnace maintenance process. He allowed me to look over his shoulder, took his time doing a thorough job, and answered all my questions. Mitch was very professional and courteous throughout the entire process. I was fully satisfied with Harriman Heating today and would highly recommend them.”
“Mitch was very knowledgeable and kept me informed the entire time. Very pleasant, and hard worker”
“Mitch was great. Professional and knowledgable. Fixed the issue without difficulty. Would recommend again!”
“The original technician who performed my routine maintenance had diagnosed a need for repair. My heat was going to be out for the night. After a call Harriman scheduled Mitch to come out the same day. Mitch was courteous and inquisitive. He heard a sound and upon investigation discovered that there was a just a bit of debris and there was no problem with the furnace! But Mitch did not stop there, he was curious about whether a nearby radon fan could be impacting airflow. Upon further investigation it was revealed that the air flow for my high efficiency furnace was being blocked outside. The other technician missed all of this. Thanks to Mitch I won’t have to spend my Christmas money on an unneeded furnace repair. Merry Christmas “
“Very nice young man. Answered all my questions and let me know exactly what he did with my furnace.”
“Called around when my furnace unexpectedly went out and I was unable to fix myself. Couldn’t get any other companies to come out until a week later, Harriman was able to get me in the same day. Mitch came by and diagnosed the problem and provided me with great information to make a good decision. He came back the next day and replaced the speed controller on my ECM furnace and it solved the issue! Extremely happy with his professionalism and kindness, and grateful to have heat returned to my home. He also noticed a small leak near my water heater and inspected that for me as well to make sure that everything was okay. Will definitely use Harriman again.”
“Very polite and knowledgeable. He explained everything that he was doing and was able to answer all my questions. Also, solved the mystery of where birds were entering my home. Thank you!”
“Mitch came out and checked what was going on with our air conditioner. He is excellent, very professional, explained everything, we need more service people like him. Thank you Mitch.”
“Very impressed with Mitch. He walked us through what was wrong with the furnace and the repairs needed. If I were running a company, I would want all of my employees to be just like Mitch. OUTSTANDING!”
“You were recommended to us by Trane Company after another company tried to scam us into purchasing a new furnace. Mitch came out and took a look, was very pleasant and knowledgeable, and let us know that a new furnace was not needed at all, in fact, there was nothing wrong with ours. He spent a lot of time with us to make sure there was nothing going on with our furnace and explained everything in great detail. We are very appreciative that someone came out to take a look so quickly, and Harriman has become our new Heating & Air Conditioning company to call if needed. If something is needed, we would want Mitch to be the one who is sent out. We truly had a great experience and we are thankful we found a company that we can trust! Thank you all, especially Mitch.”
“Professionals, courteous and talented. They did not cause any disruption to my household, I barley knew that they were here until that job was finished. Excellent staff.”
“Mitch arrived promptly at my home during my scheduled appointment time window. He was very nice and performed the required maintenance to my furnace and air conditioner. When complete, he fully confirmed the service and recommendations to keep my equipment running at its best. I always appreciate the friendly and thoughtful service by the entire team at Harriman. Job well done.”
“I was treated properly and professionally from start to finish regarding my repair. The receptionist/scheduler/dispatcher handled my call wonderfully. Mitch arrived at my residence promptly and prepared. He assessed our situation and quickly knew what needed to be done. He then explained the repair and offered every possible way to improve the quality, protection and life span of our unit. His execution of the job was flawless and we are already enjoying full functioning A/C. We were very pleased and will use/recommend Harriman going forward. Thank you.”
“I just purchased my condo and the a/c unit is in the storage room outside of the condo. My ac was not cooling my condo and Mitch came to do a service call. When he arrived he was extremely professional and courteous. The first thing he noticed is that the unit had a switch in the storage room that was in the off position and that was what the problem was. Once it was running he noticed and bought me outside to show me the condenser was turing itself off after a few minutes. He tested some other things and then noticed a sign on the unit door panel that the door must be on for correct meter readings and condencer operation. So he put the door back on and the problem was solved. He could have talked me into purchasing a number of things but was honest and fair. It only cost me the service fee. I would use and definitely recommend Harrimans and Mitch again. Thank you again Mitch!!”
“Mitch was efficient and knowledgeable. Also, he was personable and well-spoken”
“I have been so pleased with all the employees I have encountered in my years with Harriman. Rodney and Mitch installed a new hot water tank in my mobile home this week and they were so prompt, efficient, thoughtful, and answered any questions I had. A great asset to Harriman’s team. Along with their Kuddo’s I wish to express how pleasant and professional both Karen, the receptionist, and Dawn, I believe an assistant field tech, were! Couldn’t be more helpful and gracious–Hat’s off to the both of them also!!
Thank you all,
Janet P.
Milford, MI”
“Technician was very professional, resolved the problem, and answered all questions. Would highly recommend.”
“Mitch was here promptly on time. He explained all my questions. Mitch spent an hour maintaining my air conditioner to peak performance. He made a couple of recommendations that I will consider. Mitch took an interest in his job and my air conditioner. I appreciate his service.”
“Mitch was very professional and informative.”
“Mitch was very professional and friendly. He explained to me the parts I needed and installed them without delay.”
“Rodney and Mitch were courteous, professional, and quick. Will use Harriman again.”
“John & Mitch were very professional and cordial. The service performed was very thorough and done in a timely manner. I appreciated their service and they were also dog friendly. I would have them in our home again gladly. Exemplary service!”
“Mitch & John G were an amazing energetic team. Both service professionals went “over and above” to handle our needs.
I can only hope in the future when I call for service we will be fortunate enough to have one or both to complete our job!
Thanks HARRIMAN!!!”
“Mitch was great to speak with and very professional in his work. We explained our concerns before he started and he went ahead and inspected our furnace and then we discussed what he found. He explained that our humidifier and air cleaning unit we both not working. We discussed our options and we went ahead and had him do the work to install new components to correct the issues. He was very through and everything is work great.”
“Mitch was very professional and thorough. He gave us all options for repair and advice for maintenance.”
“Mitch was on time, professional, courteous. I was caught in a conference call and rather hurriedly ushered him into the house and just pointed to the direction the basement was in. Without question he hopped to it. I needed my furnace cleaned and inspected for a city certification (so I can sell my house).
Once I was able to chat with him, he gave me a quick run through of what he was doing, why he was doing it and then got back to work. Uniform was sharp and attitude super professional! Thanks Mitch!!”
“Did a great job. They went beyond in explaining things and more than answered all my questions”
“Mitch was very helpful and explained what he was doing and why. I appreciated his attention to keeping me informed.”
“Mitch from Harriman Heating arrived on time and before starting any work, inquired about any issues, problems or concerns over the past year. Afterwards performed inspection/cleaning and offered suggestions & prices for improving our units. Thank you Harriman and Mitch for assuring our furnace and air conditioning are functioning properly.”
“Mitch did an exceptional job. He was very nice and professional.”
“Mitch was courteous and went the extra mile. He took precautions to keep my house clean and keep my family safe during the pandemic. He patiently answered all my questions and made some great recommendations.”
“Mitch arrived on time and answered all my questions in an informative and thoughtful way. He spent quality time checking the furnace and giving me good advise on the humidifier and filter. I appreciated his knowledge and thoroughness, and the experience was definitely a good one.”
“Today 3-Feb.-2021 Mitch a Harriman Technician completed a preventive maintenance service on our heating system. Thanks you Mitch!”
“Mitch did a terrific job with the cleaning and explaining other findings in detail. I was very pleased with the service.”